Services Covered by Extended Health Plans or Work Health Plans

Did you know that…Just as many people who have insurance coverage for dental services (which they are generally aware of), also have insurance coverage for physiotherapy, massage therapy, acupuncture, orthotics and other health products? These services and their specific coverages are usually outlined in a benefits handbook offered to you by your employer.

Additionally, the handbook will provide you with the following information:

• the dollar amount allowed per visit and per year for each type of service
• the requirements and designation of the health care professional providing the service
• the yearly deductible portion for which the client is responsible
• if a written referral (by a physician) for the service is needed

If you cannot locate your benefits handbook easily, you can also call your insurance company to ask them these questions. They usually require your policy and/or identification number and sometimes your date of birth before providing you with the information. If you prefer, we will be happy to call your insurance company for you.

Some insurance plans allow for direct billing which means that instead of paying for the service and being reimbursed, we can bill the insurance company directly. However, other insurance companies do not allow for direct billing. This can be found out by calling your insurance company.